Effective Date: May 26, 2026
Ko’olau Landscaping (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website and services.
Information We Collect
We may collect information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Property address
- Service requests
- Communication preferences
- Any additional information submitted through website forms, email, text message, or phone communications
We may also collect limited technical information such as IP address, browser type, and website usage data to improve website performance and user experience.
How We Use Your Information
Ko’olau Landscaping may use your information to:
- Respond to inquiries and estimate requests
- Schedule landscaping services
- Provide service updates and appointment notifications
- Communicate regarding ongoing projects
- Send invoices and account information
- Improve our services and website
- Comply with legal obligations
SMS Communications
By providing your mobile phone number to Ko’olau Landscaping, you consent to receive text messages related to:
- Appointment reminders
- Crew arrival notifications
- Service scheduling updates
- Project communications
- Weather-related scheduling changes
- Customer service follow-up
Message frequency varies based on services provided.
Message and data rates may apply.
You may opt out of receiving text messages at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.
Sharing of Information
Ko’olau Landscaping does not sell, rent, or share your personal information with third parties for marketing purposes.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent information will not be shared with any third parties except service providers necessary to deliver messaging services and operate our business.
We may share information with trusted vendors who assist in providing services such as:
- Customer relationship management systems
- Scheduling software
- Payment processors
- Website hosting providers
- SMS communication platforms
These providers are only permitted to use information as necessary to perform services on our behalf.
Data Security
We take reasonable measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.
Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience and website performance. You may adjust your browser settings to refuse cookies; however, some website features may not function properly.
Third-Party Websites
Our website may contain links to third-party websites. Ko’olau Landscaping is not responsible for the privacy practices or content of those external sites.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.
Contact Information
If you have questions regarding this Privacy Policy or our communications practices, please contact:
Ko’olau Landscaping
Phone: (808) 744-0603
Email: info@koolaulandscaping.com
Website: www.koolaulandscaping.com
Changes to This Policy
Ko’olau Landscaping reserves the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.